How do I cancel my supplementary insurance with Vivao Sympany Sa?

Send a registered letter to Vivao Sympany Sa at least 3 months before your contract expiry (usually December 31st or your anniversary date). Check your contract or use our free cancellation letter generator.

Does Vivao Sympany Sa offer both LAMal and supplementary LCA insurance?

Yes, most health insurers like Vivao Sympany Sa offer both mandatory basic coverage (LAMal) and voluntary supplementary insurance. You are not required to have both with the same insurer.

Can I switch supplementary insurer without changing my LAMal?

Yes, in Switzerland LAMal and supplementary LCA insurance are completely independent contracts. You can cancel only your supplementary insurance and subscribe elsewhere, keeping your LAMal with Vivao Sympany Sa.

Vivao Sympany Sa

Cancelling with Vivao Sympany Sa

Here is how to cancel your basic or Vivao Sympany Sa supplementary insurance, with a letter template ready to personalise.

Vivao Sympany Sa basic insurance

For basic insurance, send your cancellation so that it arrives before 30 November. Vivao Sympany Sa must let you leave, with no health conditions.

Vivao Sympany Sa supplementary

For a Vivao Sympany Sa supplementary policy, check the notice period and minimum term in your general terms before cancelling.

Cancellation address: shown on your latest premium invoice or in your Vivao Sympany Sa client area.

Cancel the supplementary policy of Vivao Sympany Sa →

★ Good to know

Always send your letter by registered post and keep a copy: this is your proof of meeting the deadline.

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LAMal cancellation deadline

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Cancellation received by 30 November, effective 1 January.

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