How do I cancel my supplementary insurance with Sana24 Ag?

Send a registered letter to Sana24 Ag at least 3 months before your contract expiry (usually December 31st or your anniversary date). Check your contract or use our free cancellation letter generator.

Does Sana24 Ag offer both LAMal and supplementary LCA insurance?

Yes, most health insurers like Sana24 Ag offer both mandatory basic coverage (LAMal) and voluntary supplementary insurance. You are not required to have both with the same insurer.

Can I switch supplementary insurer without changing my LAMal?

Yes, in Switzerland LAMal and supplementary LCA insurance are completely independent contracts. You can cancel only your supplementary insurance and subscribe elsewhere, keeping your LAMal with Sana24 Ag.

Sana24 Ag

Cancelling with Sana24 Ag

Here is how to cancel your basic or Sana24 Ag supplementary insurance, with a letter template ready to personalise.

Sana24 Ag basic insurance

For basic insurance, send your cancellation so that it arrives before 30 November. Sana24 Ag must let you leave, with no health conditions.

Sana24 Ag supplementary

For a Sana24 Ag supplementary policy, check the notice period and minimum term in your general terms before cancelling.

Cancellation address: shown on your latest premium invoice or in your Sana24 Ag client area.

Cancel the supplementary policy of Sana24 Ag →

★ Good to know

Always send your letter by registered post and keep a copy: this is your proof of meeting the deadline.

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LAMal cancellation deadline

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Cancellation received by 30 November, effective 1 January.

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