How do I cancel my supplementary insurance with Helsana Assurances Sa?

Send a registered letter to Helsana Assurances Sa at least 3 months before your contract expiry (usually December 31st or your anniversary date). Check your contract or use our free cancellation letter generator.

Does Helsana Assurances Sa offer both LAMal and supplementary LCA insurance?

Yes, most health insurers like Helsana Assurances Sa offer both mandatory basic coverage (LAMal) and voluntary supplementary insurance. You are not required to have both with the same insurer.

Can I switch supplementary insurer without changing my LAMal?

Yes, in Switzerland LAMal and supplementary LCA insurance are completely independent contracts. You can cancel only your supplementary insurance and subscribe elsewhere, keeping your LAMal with Helsana Assurances Sa.

Helsana Assurances Sa

Cancelling with Helsana Assurances Sa

Here is how to cancel your basic or Helsana Assurances Sa supplementary insurance, with a letter template ready to personalise.

Helsana Assurances Sa basic insurance

For basic insurance, send your cancellation so that it arrives before 30 November. Helsana Assurances Sa must let you leave, with no health conditions.

Helsana Assurances Sa supplementary

For a Helsana Assurances Sa supplementary policy, check the notice period and minimum term in your general terms before cancelling.

Cancellation address: shown on your latest premium invoice or in your Helsana Assurances Sa client area.

Cancel the supplementary policy of Helsana Assurances Sa →

★ Good to know

Always send your letter by registered post and keep a copy: this is your proof of meeting the deadline.

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LAMal cancellation deadline

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Cancellation received by 30 November, effective 1 January.

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